Elektronnoe gosudarstvo kak avtomatizirovannaya sistema massovogo obsluzhivaniya naseleniya / Vertlib V. A., Farkhadov M. P., Petukhova N. V. ; Uchrezhdenie Rossiiskoi akad nauk, In-t problem upr. im. V. A. Trapeznikova RAN. - Moskva : MAKS Press, 2008. - 146 s.; ISBN 978-5-317-02672-1
