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Publications in Math-Net.Ru
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Improving the efficiency of speech interface with the use of cognitive and linguistic knowledge
UBS, 81 (2019), 90–112
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Two-node network model with unlimited queues for performance characteristics estimation and optimization of voice self-service portals
Probl. Upr., 2010, no. 6, 53–57
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Modeling hybrid communication center with self-services and threshold queuing control
UBS, 30.1 (2010), 352–370
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Analysis of the oral interface in the interactive servicing systems. II
Avtomat. i Telemekh., 2009, no. 3, 97–113
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Analysis of the oral interface in the interactive servicing systems. I
Avtomat. i Telemekh., 2009, no. 2, 80–89
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Integration of information and services systems on the base of speech technologies and web-services
Probl. Upr., 2007, no. 3, 54–58
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Time control technologies in taxi dispatching center
Probl. Upr., 2006, no. 2, 32–34
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Computerized queuing systems and speech technologies
Probl. Upr., 2006, no. 2, 3–7
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Open queuing systems with speech recognition
Probl. Upr., 2003, no. 4, 55–62
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Analysis of large and small computer interfacing algorithms in remotely operated queueing systems. II
Avtomat. i Telemekh., 1979, no. 7, 156–165
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Analysis of large and small computer interfacing algorithms in remotely operated queueing systems. I
Avtomat. i Telemekh., 1979, no. 3, 150–164
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