Dudin Sergei Aleksandrovich

Publications in Math-Net.Ru

1. A customer service model in an adaptive-modulation mobile communication cell with allowance for random environment
   
   Avtomat. i Telemekh., 2021, no. 5,  86–105
2. Help desk center operating model as a two-phase queueing system
   
   Probl. Peredachi Inf., 49:1 (2013),  66–82
3. Call center operation model as a $MAP/PH/N/R-N$ system with impatient customers
   
   Probl. Peredachi Inf., 47:4 (2011),  68–83
4. The servicing system $MAP(PH)+MAP/PH/N/R$ as a model of optimizing an $HTTP$ server with blockings
   
   Avtomat. i Telemekh., 2010, no. 1,  34–45
5. The $MAP+MAP/PH/1/N$ queuing system with single and batch arrivals of customers
   
   Avtomat. i Telemekh., 2009, no. 5,  140–154
6. The $MAP/M/N$ retrial queueing system with time-phased batch arrivals
   
   Probl. Peredachi Inf., 45:3 (2009),  85–97