Publications in Math-Net.Ru
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Strategies for choosing the number of call center agents with "impatient" customers using simulation modeling
Uchenyye zapiski UlGU. Seriya "Matematika i informatsionnyye tekhnologii", 2023, no. 1, 148–157
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Priority control strategies in closed queuing systems
Uchenyye zapiski UlGU. Seriya "Matematika i informatsionnyye tekhnologii", 2022, no. 2, 64–74
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Mathematical model of a multi-channel queuing system with dynamic priority
Uchenyye zapiski UlGU. Seriya "Matematika i informatsionnyye tekhnologii", 2022, no. 1, 56–64
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Mathematical model of a multi-service call center with multi-stage servicing and preemptive-resume priority in service
Uchenyye zapiski UlGU. Seriya "Matematika i informatsionnyye tekhnologii", 2021, no. 1, 109–117
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