Abstract:
This paper presents a fuzzy model for assessing the possibility of employee's burnout based on his/her personality traits (further also called personality parameters). The input variables of the model are the set of employee's personality parameters in the five-factor model: extraversion, conscientiousness, agreeableness, neuroticism, and openness to experience. The output variable of the model is the possibility of professional burnout. Triangular and trapezoidal membership functions are used to describe the fuzzy input and output variables. Experimental studies are conducted on a sample of 20 employees to test the hypothesis about the relationship between burnout characteristics and the personality parameters. According to the correlation analysis of the relationship between the personality parameters and the degree of professional burnout using Spearman's coefficient, there exists a strong positive dependence of burnout on neuroticism and a weak or moderate negative dependence on the other personality parameters. The burnout possibility assessments yielded by the fuzzy model are compared with the results of the Maslach Burnout Inventory, showing a deviation of 9.6% in the assessments. This approach allows assessing the employee's potential susceptibility to burnout considering the features of his/her professional activity.
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