This article is cited in 8 papers

Queuing Systems

Analysis of the oral interface in the interactive servicing systems. II

R. V. Bilik, B. A. Zhozhikashvilvi, N. V. Petukhova, M. P. Farkhadov

Trapeznikov Institute of Control Sciences, Russian Academy of Sciences, Moscow, Russia

Abstract: A classification of the dialogue control algorithms at oral interaction of the client with the computer-aided servicing system was worked out. The most typical algorithms were described, analyzed, and compared in terms of duration using the formulas derived in the first part of the paper.

PACS: 29.50.+v

Presented by the member of Editorial Board: V. V. Rykov

Received: 03.08.2007

 English version: Automation and Remote Control, 2009, 70:3, 434–448

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